Privacy policy.

Last update : 28-09-2023

We thank you for trusting NZENUHOST, a service offered by NZENU, SARL with a simplified capital of 700 000 XAF, headquartered in Yaoundé Nouvelle Route Omnisport, registered in the trade register N: RC/YAO/2023/B/1583, specialized in the development of IT projects. At NZENUHOST, your privacy is a priority. The purpose of this privacy policy is to inform you about the information we collect, how we use it, and the choices you have regarding that information.

1. Information we collect

1.1 Information provided by the user

When you register or purchase our services, we may collect personal information such as your name, e-mail address, telephone number, and related billing information.

1.2 Information automatically collected

We may also collect technical information such as IP address, browser type, operating system and pages visited on our site. This information is collected automatically in order to analyze and improve our services.

2. Use of information

We use the information we collect for the following purposes :

* Provide and maintain our services, including hosting and the sale of domain names.* Manage orders and ensure their efficient processing.* Communicate with you about your accounts, service updates and special offers.* Personalize your experience and improve the quality of our services.* Respond to your requests for support or assistance.

3. Sharing information

We do not share your personal information with third parties except in the following cases :

* When necessary to provide our services (for example, with third-party service providers).* When we are legally obliged to do so (for example, in response to a request from a judicial authority).* When you explicitly consent to the sharing of your information.

4. Information security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure or destruction.

5. Order and payment management

To ensure an efficient ordering process, we collect and process the necessary information such as order details and payment information. We accept payments via Orange Cameroon and MTN Mobile Money to facilitate your transactions.

6. Your choices

You have the right to request access, rectification or deletion of your personal information. You may also object to the processing of your information for certain purposes.

7. Changes to the privacy policy

We reserve the right to update this privacy policy at any time. We recommend that you visit this page regularly to stay informed of any changes.

8. CONTACT US

If you have any questions about this privacy policy, please contact us at the following address : contact@nzenu.com.

Personalized 24/7 customer support

We provide you with qualified customer support, continuously trained to help you implement your web projects.

Support tickets

7 days a week

Hotline

(+237) 657 882 614| Mon-Fri 9H-19H

Live Chat

Mon-Fri 10H-20H | Sat-Sun 10H-18H